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Delivery

LONDON DELIVERY

Deliveries are performed by our own vans.

The cut-off time for orders placed on Fridays for Monday delivery is 5pm

 

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MAINLAND UK DELIVERY

Non Trade Deliveries outside of Greater London will be shipped on the next working day (after payment is received) using DPD and other logistics services.

Please note that all chilled items are packed in a cool bag or box with the addition of ice packs which will keep the products fresh during transport.

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CLICK & COLLECT

You are very welcome to click & collect from our depot in Wembley, free of charge.

Unit G1, Silver Box House, 56 Magnet Road, East Lane Business Park, Wembley HA97FP, United Kingdom

Open Timing : Monday-Friday 8.30 am to 5 pm

 

RETURNS

If you are not entirely satisfied with your purchase or want an exchange, you can do so within 7 days of reception.

 

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LONDON CUSTOMERS’ WITHIN M25 DELIVERY DAYS:

E1 Whitechapel, Stepney, Mile End SE1 Waterloo, Bermondsey, Southwark, Borough SW1 Westminster, Belgravia, Pimlico
E1W Wapping SE2 Abbey Wood SW2 Brixton, Streatham Hill
E2 Bethnal Green, Shoreditch SE3 Blackheath, Westcombe Park SW3 Chelsea, Brompton
E3 Bow, Bromley-by-Bow SE4 Brockley, Crofton Park, Honor Oak Park SW4 Clapham
E4 Chingford, Highams Park SE5 Camberwell SW5 Earls Court
E5 Clapton SE6 Catford, Hither Green, Bellingham SW6 Fulham, Parsons Green
E6 East Ham SE7 Charlton SW7 South Kensington
E7 Forest Gate, Upton Park SE8 Deptford SW8 South Lambeth, Nine Elms
E8 Hackney, Dalston SE9 Eltham, Mottingham SW9 Stockwell, Brixton
E9 Hackney, Homerton SE10 Greenwich SW10 West Brompton, Worlds End
E10 Leyton SE11 Lambeth SW11 Battersea, Clapham Junction
E11 Leytonstone SE12 Lee, Grove Park SW12 Balham
E12 Manor Park SE13 Lewisham, Hither Green SW13 Barnes, Castelnau
E13 Plaistow SE14 New Cross, New Cross Gate SW14 Mortlake, East Sheen
E14 Poplar, Millwall, Isle of Dogs, Docklands SE15 Peckham, Nunhead SW15 Putney, Roehampton
E15 Stratford, West Ham SE16 Rotherhithe, South Bermonsey, Surrey Docks SW16 Streatham, Norbury
E16 Canning Town, North Woolwich, Docklands SE17 Walworth, Elephant & Castle SW17 Tooting
E17 Walthamstow SE18 Woolwich, Plumstead SW18 Wandsworth, Earlsfield
E18 South Woodford SE19 Upper Norwood, Crystal Palace SW19 Wimbledon, Merton
E20 Olympic Park SE20 Penge, Anerley SW20 South Wimbledon, Raynes Park
  SE21 Dulwich    
WC1 Bloomsbury, Grays Inn SE22 East Dulwich W1 Mayfair, Marylebone, Soho
WC2 Covent Garden, Holborn, Strand SE23 Forest Hill W2 Bayswater, Paddington
  SE24 Herne Hil W3 Acton
EC1 Clerkenwell, Finsbury, Barbican SE25 South Norwood W4 Chiswick
EC2 Moorgate, Liverpool Street SE26 Sydenham W5 Ealing
EC3 Monument, Tower Hill, Aldgate SE27 West Norwood, Tulse Hill W6 Hammersmith
EC4 Fleet Street, St. Pauls SE28 Thamesmead W7 Hanwell
      W8 Kensington
N1 Islington, Barnsbury, Canonbury NW1 gents Park, Camden Town W9 Maida Vale, Warwick Avenue
N2 East Finchley NW2 Cricklewood, Neasden W10 Ladbroke Grove, North Kensington
N3 Finchley Central NW3 Hampstead, Swiss Cottage W11 Notting Hill, Holland Park
N4 Finsbury Park, Manor House NW4 Hendon, Brent Cross W12 Shepherds Bush
N5 Highbury NW5 Kentish Town W13 West Ealing
N6 Highgate NW6 West Hampstead, Kilburn, Queens Park W14 West Kensington
N7 Holloway NW7 Mill Hill    
N8 Hornsey, Crouch End NW8 St Johns Wood    
N9 Lower Edmonton NW9 Kinsbury, Colindale    
N10 Muswell Hill NW10 Willesden, Harlesden, Kensal Green    
N11 Friern Barnet, New Southgate NW11 Golders Green, Hampstead Gdn Suburb    
N12 North Finchley, Woodside Park

Online Minimum order (net of VAT) £40 Delivery charges  FREE

N13 Palmers Green
N14 Southgate
N15 Seven Sisters
N16 Stoke Newington, Stamford Hill
N17 Tottenham
N18 Upper Edmonton
N19 Archway, Tufnell Park
N20 Whetstone, Totteridge
N21 Winchmore Hill
N22 Wood Green, Alexandra Palace

MAINLAND UK DELIVERY

Otaian Food UK Delivery cost

Non Trade Deliveries outside of London and Greater London will be shipped on the next working day (after payment is received) using DPD and other logistics  services.

Please allow 2 working days to receive your order.
Delivery costs will be calculated at checkout based on the size & weight of your order and the delivery postcode.


Online Minimum order (net of VAT) £40 Delivery charges  £7.80
Online orders above £70 (net of VAT) free delivery

Please note that all chilled items are packed in a cool bag or box with the addition of ice packs which will keep the products fresh during transport.

We are unable to ship to the following postcodes:

AB31-35, AB41-54, AB36-38 AB55-56,FK17-21, G83, GY9,
HS1-9, IV (all), KA27, KA28,KW10-14, KW15-17, PA20-78,
PH15-18, PH19-29, PH32-33, PH45-48,PH30-31, PH24-44, PH49-99, ZE (all)

Please note that all chilled items are packed in a cool bag or box with the addition of ice packs which will keep the products fresh during transport.


RETURNS

When returning goods please ensure that you obtain a signed official receipt. We are only able to accept damaged or faulty goods claimed at the time of delivery. If you wish to change an item on your order, the office must be notified prior to your delivery.

CLAIMS
All Goods should be checked on delivery. Any loss/damage must be recorded on the delivery note and both carriers and the office advised in writing or by telephone within 24 hours. We regret that we cannot accept responsibility for defects caused to the packaging or the content occured after delivery by unsatisfactory handling or storage in unsuitable conditions.

QUANTITY:
The company may limit the quantity of goods supplied to any one customer.
Prices: All prices are subject to the price ruling at point of purchase but may be subject to revision without prior notice. Any offers or promotions are subject to availability and maybe withdrawn at any time. Tentazioni Uk Ltd reserves the right to exclude certain customer groups from offers and promotions.